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About us

About Tankless Water Heater Shop

A focused online store for tankless water heaters and the parts that keep them running.

What we do

Tankless Water Heater Shop sells tankless water heaters, point-of-use and mini-tank heaters, portable and RV units, and maintenance accessories such as flush kits, descaler and recirculation pumps. We keep the range focused on water heating so we can describe every product properly: flow rate, temperature rise, fuel, venting, electrical requirements, dimensions and condition.

Why we built the store

Buying a water heater online is confusing. Model numbers look alike, flow ratings are measured at different temperature rises, and installation requirements are buried in manuals. We publish the information installers actually need and write buying guides that explain sizing, costs and maintenance in plain English.

Our promises

Clear specs

GPM, BTU or kW, venting and power needs listed on every product page.

Honest condition

New, open box and refurbished are labeled on every listing and in search results.

Real support

Questions before or after you buy are answered by our team within two business day.

What we don’t do

We are a retailer. We do not offer installation, repair or maintenance services, and we do not send technicians. We recommend licensed local professionals for installation and explain what to ask them in our installation guide.

Company information

Legal name Tankless Water Heater
Business address 26 Old Elm Street,P.O. Box 5431, Salisbury, MA 01952, United States
Phone [+1 (000) 000-0000]
Email Help@tankless-water-heater.shop
Customer service hours Mon–Fri, 9:00 AM–5:00 PM Eastern Time
Ships to Worldwide

Read our store policies or contact us with any question.