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Contact us

Questions about a product, sizing, an order or a return? Reach our team by phone, email or the form below.

Customer service

Email Help@tankless-water-heater.shop

Phone [+1 (000) 000-0000]

Hours Mon–Fri, 9:00 AM–5:00 PM Eastern Time

Mailing address Tankless Water Heater, 26 Old Elm Street,P.O. Box 5431, Salisbury, MA 01952, United States

We reply to emails and form messages within two business day. For order questions, please include your order number.

Before you write

Returns address

Please don’t send returns to our mailing address. Request a return authorization first and we’ll send the correct return address and instructions.

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